PRIVACY NOTICE

Based on the Federal Law on the Protection of Personal Data Held by Private Parties, we inform you that Loto Azul Hotel (trade name) with the corporate name of Azul Terrqueza S. A de CV, with address at Avenida Tizates without number, Valle de Bravo, State of Mexico, CP 51200, is responsible for collecting your personal data and for the protection and use given to it.

The data you provide will be used to provide the services and information you have requested, to inform you about changes to these services and information, to evaluate the quality of our service, and generally to fulfill our obligations to you. For the purposes outlined in this Privacy Notice, we may collect your personal data through your service request.

For the purposes set out in this Privacy Notice, Loto Azul Hotel will obtain the following personal data from you:

Name and surname, date of birth, sex, address, telephone numbers, email address, social media address, age range, Federal Taxpayer Registry (RFC), marital status, occupation, nationality or citizenship, license plate number of your car, name of your company, your position and contact information, your credit card information or payment method, billing information, interests, opinions.

You have the right to access and correct your information, to object to the use of your personal data, or to revoke the consent you have given us for this purpose. To do so, you must send a request to the customer service department, which is responsible for handling the data of our potential customers, located at Avenida Tizates s/n, Valle de Bravo, State of Mexico, CP 51200, or contact us by phone at 01 (726) 262 0157, 01 (726) 262 07 96, or by email at recepcion@lotoazulhotel.com.

Furthermore, we inform you that your data may be transferred to entities within the same corporate group, both domestic and international, in order to fulfill service needs that may be of interest to you. We will not share your information outside of Loto Azul Hotel, although we reserve the right to share your data in compliance with the law if required by the competent authorities. If you do not object, it will be understood that you have given your consent to this notice.

Your personal data will be used to provide the best service and attention, to make a reservation according to your specifications and needs, to send promotional emails about our services, to obtain your credit card information, which will be used as a guarantee for the reservation, and to obtain billing information.